About Bitcall
Bitcall is a telecommunications firm that provides cheap, prepaid VoIP services, eSIM data plans, and OTP/SMS verification to individuals in over 195 countries. Users can govern their own services, which is what sets them apart from other services. This means customers can start using them right away without having to sign a long-term contract or go through a lot of hassle to set them up. Bitcall wants to fix the problems that occur with traditional phones. Businesses and customers may talk to each other and check things easily and cheaply, no matter where they are.
The Challenge: Friction in Traditional Payment Systems
Before they started working with NOWPayments, Bitcall had a lot of difficulties processing payments from different countries:
- Bitcall could not offer competitive prices because traditional payment methods were too expensive, which impacted its bottom line.
- Issues with Payments Across Borders: A lot of people, especially those who resided in places with few banks, had problems paying, which meant that conversions did not happen. Payments were often late, and cards were regularly rejected down in major locations like LATAM and parts of Asia.
- Customers were angry because banks took too long to process transactions and made too many rules. People left and canceled transactions because of this.
In short, these payment problems were stopping Bitcall from reaching its full potential on the worldwide market, especially in places where consumers want to utilize crypto and demand payment choices that are speedier and more dependable.
The Solution: Seamless Crypto Payments with NOWPayments
Bitcall asked NOWPayments for help with these payment issues. Bitcall can accept payments in over 100 different cryptocurrencies as a checkout option thanks to NOWPayments. Customers could pay right instantly with their preferred digital currencies, no matter where they were in the world.
Here are the most significant aspects that make the NOWPayments integration work:
- Instant, Borderless Access: Customers could now add money to their accounts using bitcoin right away, no matter where they were. This meant that bank rules would no longer be a concern or take too long.
- Transactions that save money: Bitcall switched to crypto payments because they are considerably cheaper than other ways to pay. They gave the savings to their clients, which caused their profits go up.
- Scalability for Global Reach: Bitcall was able to aid customers in areas where banks are not always reliable or do not even exist since NOWPayments has a robust crypto infrastructure. People all across the world can utilize NOWPayments, which is why this is true. This helped Bitcall attract more consumers, especially in locations where they were not getting excellent service.
The Impact: Expanding Markets, Faster Payments, Higher Conversions
Bitcall made a lot of progress in a lot of areas after integrating NOWPayments:
- Higher conversion rates: Bitcall can now aid consumers who could not pay earlier because their cards were denied or their banks waited too long to approve payments. This made more transactions happen, which led to more conversions.
- Clients have a better experience: Bitcall’s clients liked crypto payments better because they could add money to their accounts faster and fewer payments failed. People were fascinated because everything went well and there were no problems with the service.
- Expanded Market Reach: In the previous six months, NOWPayments has processed more than $1 million in cryptocurrency transactions, and 60% of clients use bitcoin to pay. This signifies that the company has talked to more people. This update made transactions more trustworthy and allowed Bitcall penetrate into new regional markets that were impossible to reach before.
Why NOWPayments: A Tailored Fit for Telecom Services
Traditional payment processors may not always operate well with telecom systems since they charge a lot, have rolling reserves, and require to authorize transactions that come up out of the blue. Here are some of the advantages about NOWPayments’ crypto-first model:
- Less Money and More Openness: Bitcall could give its consumers the savings because there were no extra fees or unexpected reserves. This made their prices go down.
- Risk-Free, Reliable Service: Customers of Bitcall can add money to their accounts and start using services right away because NOWPayments has a rapid and global crypto infrastructure.
- Risk-Free, Reliable Service: Because they have a clear structure and execute payments fast, traditional payment systems are safer.
What Bitcall Says
“Integrating NOWPayments made the experience better for customers. Our consumers can pay from anywhere in the globe with the crypto payment option, and there are no bank limits or delays. Conversions have gone up a lot, especially from markets that were hard to approach earlier.” – Bitcall Team
“Our customers love how flexible it is. They like that payments are faster and safer, and most importantly, they do not have to deal with the normal complications that come up with other payment methods.” – Bitcall Team
Key Metrics and Results:
- Bitcall made $1 million in sales via NOWPayments in the last six months.
- 60% of Bitcall’s clients have used cryptocurrency to pay.
- Expanded into new areas, especially in Asia and Latin America.
- Customers are happier because there are fewer payments that do not go through and it takes less time to top up.
Final Thoughts
For Bitcall, partnering with NOWPayments was more than just a technical upgrade, it was a strategic decision to meet the growing demands of a global, crypto-savvy customer base. With NOWPayments, Bitcall was able to overcome the limitations of traditional payments and provide a faster, cheaper, and more reliable service to customers around the world.
Are you ready for your business to grow around the world?
Like Bitcall, you should look at how NOWPayments can help you make payments easier, get more customers, and make the whole customer experience better.