5 Tips for WHMCS merchants

WHMCS is one of the most popular solutions for managing websites. Merchants from all over the world utilize WHMCS to provide their customers with an excellent online shopping experience. NOWPayments enables WHMCS businesses to further enhance their stores by featuring crypto payments. Yet, before you start accepting crypto on WHMCS, it is crucial to take a look at the 5 important tips which we want to share with you to help you avoid common mistakes.

Key Points:

  • WHMCS is a state-of-the-art solution for managing your websites and online stores.
  • When accepting cryptocurrency on WHMCS, it is crucial to store your crypto in non-custodial wallets and keep your private key secured.
  • NOWPayments provides a plugin for deploying a crypto payment gateway on WHMCS.

What is WHMCS?

If you are reading this article, the chances are you are familiar with WHMCS. Still, it is always good to start with the basics. WHMCS is an advanced web hosting management and billing software. WHMCS is used by businesses to automate their online operations and streamline their processes. It offers fully automated hosting account setup and management with domains. WHMCS users can automatically bill and collect payments from customers with invoices that are professional-looking. WHMCS also provides a ticketing system and self-service tools that enable businesses to centralize their customer communications and deliver help to their clients 24/7.

Our tips for merchants

Use non-custodial wallets

Use non-custodial wallets

When accepting cryptocurrencies with the help of NOWPayments’ WHMCS plugin, it is crucial that you do it using a non-custodial wallet. Only a non-custodial wallet can guarantee you that your cryptocurrency will not magically disappear one day since non-custodial wallets do not control your private keys. When creating a NOWPayments account, you will be asked to enter your public crypto address. Always make sure that your address is from a non-custodial wallet such as Exodus or Ledger.

An example of a custodial wallet is every basic crypto exchange wallet. Every crypto exchange assigns you a certain crypto address, but you should never use it for conducting business activities since you do not have control over its holdings.

Keep your private key safe and secured

Keep your private key safe and secured

As it is clear from the previous tip, the private key is an essential element when it comes to cryptocurrencies. In fact, the private key is the sole thing that grants you access to your crypto funds. That is why it is in your best interest to keep it as confidential as possible. Essentially, you must never disclose your private key to any person or service unless you want to. NOWPayments’ is a non-custodial service that does not control the funds of its clients. Therefore, when utilizing the WHMCS plugin from NOWPayments you will not risk losing any authority over your private key and crypto.

Feature several crypto payment options

Feature several crypto payment options

Many merchants, when deciding to offer cryptocurrency as a payment method, often limit their selection to one or two options such as Bitcoin and Ethereum. Yet, just like blockchain is a decentralized technology, the entire crypto industry is also decentralized, which means that people’s investments are, to a considerable extent, distributed across hundreds of cryptocurrencies. That is why it becomes reasonable to feature as many crypto payment options as possible to reach out to every crypto investor. After all, when offering a certain cryptocurrency as payment, every owner of this currency becomes your potential customer. Therefore, it is wise to diversify your crypto payment list to make as many crypto investors your prospective customers as possible. Moreover, some people prefer to use only specific cryptocurrencies for the purpose of payments since they have small fees and fast transaction time.

Do not upgrade right away

Do not upgrade right away

A more general piece of advice for every WHMCS user would be to avoid going for instant upgrades. Each time WHMCS publishes a new version of its software, it has some issues which quickly get fixed but still can negatively impact those businesses that upgrade right after the release. So, a good strategy would be to wait for a little while to see how the upgraded software performs and update yours only when all the major problems are solved. If you still want to be an early adopter, please, do not forget to make a backup of your old system, to have the opportunity to roll back.

Do not forget about your marketing

Do not forget about your marketing

Marketing is one of the key drivers of every business, yet, frequently, it is neglected. WHMCS has a variety of built-in tools for facilitating your marketing efforts, which you definitely need to use to their full capacity. For instance, WHMCS has Google Analytics that lets you learn more about your visitors and actually view the demographics to adjust your marketing strategy or develop a completely new one. There is also an Email Marketer solution in WHMCS that enables businesses to deploy automatic scheduled emails, which are perfect when you have a certain event such as a big sale coming. Additionally, there is a relatively new Email Campaigns feature which even shows the failed emails and allows you to create drafts before sending an email.

NOWPayments Plugin to accept payments

NOWPayments Plugin to accept payments

As mentioned above, NOWPayments is a non-custodial service enabling companies to accept cryptocurrencies. NOWPayments offers a crypto payments plugin to all WHMCS businesses. The plugin lets you set up a crypto payment gateway absolutely for free and feature more than 100 different cryptocurrencies as your payment options.

All you need to pay is a small fee, starting from 0.4% per transaction, for every transaction processed by the plugin.

The plugin can be installed in a matter of several minutes absolutely privately without undergoing a KYC procedure.

The plugin automates all of the crypto payments made by your clients and records information about each one of them, which you can find in your account.

Conclusion

WHMCS is one of the leading solutions for the management of websites. When accepting cryptocurrency on WHMCS, it is important to use non-custodial solutions and feature as many cryptocurrencies as possible. NOWPayments provides a special plugin for accepting crypto on WHMCS, which is free and easy to deploy.