There is nothing more annoying than have your transaction fail because of one tiny mistake. Sending TRX instead of USDTTRC20 or using the BEP-20 network instead of ERC20 is a common occurrence with crypto payments, and it can get pretty frustrating for both the customer and merchant.

The original process requires you to return those funds, hoping that next time the customer would get it right. However, there is a feature which could free you of this struggle forever. NOWPayments is here to save the day with our Extra Deposits Auto Processing feature.

What Is Auto Processing?

This feature automatically processes payments made in the wrong network or coin, as long as they’re supported by NOWPayments.

We call these payments Wrong Asset Deposits. For instance, if you have auto processing enabled, and a buyer sends USDTBSC instead of USDTERC20, the payment will go through successfully, reaching your wallet without a hitch. Without this feature enables, the transaction will simply fail.

Additionally, auto processing can handle repeated deposits—meaning if a buyer sends more funds to an existing payment address, those funds will be processed too. Talk about efficiency!

Auto Processing Key Features

• Payment History Visibility: All processed payments appear in your Payment History, labeled as Re-deposit or Wrong Asset Deposit. You’ll have access to details like payment amount and currency, just like any standard transaction.
• Filtering Made Easy: You can filter payments by type to quickly locate Re-deposit or Wrong Asset Deposit transactions. Need to export data? No problem—just use the filter options to download the info in a format that suits you.
• Clear Payment Status: Auto-processed payments will show only two statuses:

• Failed: The deposited amount is below the minimum required, preventing the system from processing the payment.
• Finished: The system successfully completed the payment, and the funds are in your wallet.

Configuring Auto Processing

1. Sign In or Create an Account

First things first, you must have a NOWPayments account to access any of the features. The registration process should take no more than 5 minutes, and then you will be ready to proceed to the next steps.

2. Go to Settings on Your Dashboard

The Dashboard is the main tool you have to customize the payment flow to your liking. The Auto Processing option is no exception, as it can be found in the Settings category on the left panel.

3. Choose Payments, and then Payment Details

There are many things you can customize in the Settings section of the dashboard, but for now you need to go to Payments and then select Payment Details from the navigation panel on the left. You can always come back to Payout wallets, API keys, IP addresses, or Instant payment notifications later.

4. Scroll Down 

You will need to go to the Deposits section, located at the very bottom of the page. There you will find more info on the Extra Deposits Auto Processing feature, and the option to toggle between Processing wrong-asset and extra deposits, or Do not process extra deposits. The latter is the default setting.

5. Choose the Process wrong-asset and extra deposits Option

All you need to do now is carefully read the information in the pop-up window and prepare to have an auto processing feature enabled in 3 business days. To confirm your request, simply press the Request to enable auto processing button.

Extra Tips

One of the most important steps is to check that you take the actual paid amount and currency into account before providing any services to your user. It’s especially important for payments made in a wrong asset or network, since all extra deposit payments above the minimum amount currently receive the ‘Finished’ status in our system.

Here are 3 extra steps you want to take to make the most out of your experience with the auto processing feature:

• Setting your system in a way that it pays attention not only to the payment status but also to the amount and currency of the actually sent deposit when processing a wrong-asset payment.
• Converting the received amount to USD or any other fiat currency using the Get estimated price method from our API documentation.
• Comparing the USD amount of the received deposit with the USD amount of your original payment if needed before providing the buyer with goods/services.

Conclusion

With NOWPayments’ Extra Deposits Auto Processing feature, you can say goodbye to the hassle of managing wrong network or coin deposits. Set it up today, and enjoy a smoother payment experience for you and your customers.Get ready to streamline your payment processes and focus on what truly matters—growing your business. And if you haven’t started accepting payments in cryptocurrency yet, be sure to check out NOWPayments today.