For exclusive content creators, developers, and influencers, keeping track of the donations they receive is crucial. Finding a reliable partner for this task can be tough, but what truly makes a trustworthy partner stand out? These are the main factors:
- Security
- Transaction Fees
- Currency Support
- Integration and Usability
- Speed and Scalability
- Payment Options and Flexibility
And, of course, having responsive support ready to help right away. This is what sets NOWPayments apart.
Today, we’re excited to highlight our collaboration with Kodex, showcasing why they trust us and continue to recommend NOWPayments to their peers.
What is Kodex?
Kodex, established in 2022, is a pioneering company in the field of security audits and software. With a mission to enhance digital security, Kodex has already made significant strides with two successful software launches.
Looking ahead, Kodex’s future is bright, with innovative projects in the pipeline, including a new software launch that enables users to merge applications into a single file. By 2025, they aim to offer licensing processes for .NET-based desktop applications to help customers safeguard their source code.
About NOWPayments
NOWPayments is a leading cryptocurrency payment and donation gateway, offering seamless integration for businesses to accept over 300 different cryptocurrencies and fiat currencies.
With low transaction fees, easy e-commerce integration, and 24/7 support, NOWPayments strives to make cryptocurrency transactions accessible and straightforward for all types of businesses.
Kodex & NOWPayments
Before switching to NOWPayments, Kodex used another payment gateway for many years. Although they were quite satisfied with the previous service, Kodex found NOWPayments to be more effective, particularly because it supports nearly all popular cryptocurrencies.
Kodex appreciated the flexibility to select which coins to accept, noting that high blockchain fees on networks like BTC and ETH prompted them to disable those coins in favor of USDT/TRC-20.
Kodex also decided to try our donation tools. They began using NOWPayments’ donation solution to facilitate contributions for their free software projects. The ease of integration and the ability to accept a wide range of cryptocurrencies were significant advantages for Kodex. Users could support Kodex’s projects easily by visiting a donation URL created through NOWPayments, where they could also leave comments or their email addresses.
Kodex shared:
NOWPayments works very stably and well with our WooCommerce website, and for this reason, we will continue to use NOWPayments for receiving payments. We have been using the NOWPayments payment network for over 6 months, and the features offered to us are truly incredible. The freedom to use all the necessary cryptocurrencies for receiving payments (over 300 crypto coins available), low fees, and easy integration into e-commerce sites have really benefited us.
Issue with Donation Link: We Got it Covered!
Recently, Kodex encountered an issue when their donation link stopped working due to external service problems. This disruption posed a potential setback in their ability to receive crucial support from their users. However, as always, our dedicated team at NOWPayments was ready to help.
Upon discovering the issue, the NOWPayments support team immediately sprang into action. We managed to resolve the problem swiftly, restoring the donation link functionality and ensuring Kodex could continue receiving support from their users without prolonged downtime.
Kodex underlined:
The NOWPayments support team is available 24/7 and, if there is any issue, we can connect with the support team and they resolve everything for us in a short time.
Conclusion
This case study highlights that while issues can arise, the true measure of a service provider lies in their response and resolution capabilities.
Final words from Kodex:
I want to thank the NOWPayments team for providing an excellent cryptocurrency payment gateway system.
At NOWPayments, we are dedicated to supporting our partners every step of the way, ensuring they can rely on us for seamless and efficient solutions.